Swiss Quality Lasers

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Customer Service

Our customer service center can be reached by phone:

+49 - (0)773 19 39 82 60

or by email:



In you need to return a defective unit, please follow these steps:

  1. Did you contact the Laserworld support team? If not, please do so: 90% of reported issues could be solved that way.
  2. If the support team advised you to return the unit to our service center, please pack the unit safely to a parcel, print and fill in the returns form, attach it to the parcel and ship it back to our Service center in

    Laserworld Repair Center
    Muehlbachweg 2
    83626 Valley

    >>> Download Returns Form